Kromlech still operates and processes orders as usual.
Scroll below to learn what happens with the chosen shipping option for your order.
FedEx Courier Service (new option for USA and Canada) - Update as of 1 April 2020
We have good news for our customers from the USA and Canada.
From now on you have option to select courier delivery in our store.
Shipment within your country will be carried out by FedEx, and the
delivery time will be only 5 to 9 days!
Please note that currently, during COVID-19 outbreak, it is the only form of transport that allows us to send your order.
If your order is already waiting for
shipment and you would like to change the type of carrier to a courier
then please write to us at firstname.lastname@example.org and we will tell you how to do it.
Polish Postal Service - Update as of 18 June 2020
Sadly, due to the air carriage being suspended by Poland, from the 16th
of March 2020, we have limited possibility of sending international
orders through Polish Postal Service.
As of now Polish Post accept only packages sent to the following countries (countries previously unavailable marked in red):
- Canary Islands
- Czech Republic
- Hong Kong
- San Marino
- South Korea
- United Kingdom
- Ukraine - excluding Crimea (including Sevastopol), Luhansk and Donetsk
All orders (both new and waiting) are
being processed under standard procedures, and will be sent the first
day international shipping via Polish Post is restored.
We are keeping abreast of any developments and will inform you as soon as the situation changes.
More from the Studio
We′ve said it before, but it bears repeating: the Kromlech Studio is still fully operational.
Worry not folks - our entire crew is following WHO technical guidance
for protection against COVID-19. None of us experience signs of disease
and wherever we can, we operate remotely.
With safety measures put into work, none of our projects are unhinged. Frostgrave terrain, Prime Legionary upgrades, even Orktober 2020 - all our premieres are being processed in regular order.
Moreover - we are adding freebies to ALL orders - little things that will ease your pain of waiting for the packages!
We will continue to track the situation for any additional developments that may impact Kromlech.
Kromlech & Tabletop Scenics Teams